Frequently Asked Questions

Are your products authentic?

Our products are 100% naturally sourced from all over the world and undergo thorough testing by a Quality Control team to ensure they provide the best absorption and bio-availability. Our products are not tested on animals and whereas possible, products are formulated to be suitable for vegetarians and vegans. Hence, all Oz Health products are 100% authentic.

What is your shipping & return policy?

We offer free local shipping (Singapore) for orders above S$30. Visit Shipping & Returns for more details about delivery times, returns, and a lot more.

Is there a minimum purchase required?

There is no minimum purchase required.

What are the payment methods available?

Payment can be made via Credit Card/Debit Card and Paypal (VISA, Mastercard, American Express, Master Card, JCB and Union Pay).

Is it safe to make online payments on your website?

Our secured website and payment process are encrypted and verified by internationally recognized SSL encryption technology and is safe for payment.

How do I cancel my order?

Please email to info@aussiehealth.com.sg with your request. Please remember to quote the order number. For urgent cancellation of orders, please call us at +65 6245 2926.

Do you have a physical store/location?

As of the moment, we don’t have a physical store. Please visit our Contact Page for the location of our main office. We also distribute to other local retailers. Please visit Where To Buy.